Monday, October 21, 2013

How much goes to administration?

When deciding whether or not to donate to a nonprofit, many potential donors ask “How much of my donation goes to administration?  While well-intentioned, there are two fundamental problems with this question.

1.    It focuses on activity rather than results.  When you have asked your son to mow the yard, you don’t later ask him “How much of your time today was spent mowing the yard?”  Instead, you ask him “Did you get the yard mowed?”  The first question is about activity, and the second question is about results.  For some reason, the nonprofit sector is allowed to be judged on activity, whereas all other businesses are judged by the results they produce.    

To demonstrate this point, please consider the following two scenarios.  Remember: Haute’s key metric is the number of new jobs that our clients have created after benefiting from our management training and consulting services.
A.    Haute raises $20,000 from donors.  It spends $10,000 on management training and consulting services for new clients, who then use their new knowledge and skills to grow their businesses and create 150 new jobs.
B.    Haute’s raises $20,000 from donors.  It spends $15,000 on management training and consulting services for new clients, who then use their new knowledge and skills to grow their businesses and create 100 new jobs.

Which of these two scenarios is the best use of donor funds? 

Well, if we use the “% to administration” criteria, then scenario B is the best, as only 25% goes to administration, vs. 50% going to administration in scenario A.  But what if we focus on results rather than activity?  In scenario A, $20,000 resulted in 150 new jobs, meaning that is takes $133 to create one new job.  In scenario B, $20,000 resulted in 100 new jobs, meaning that is takes $200 to create one new job.  Scenario B is now clearly shown to be a waste of donor funds, even though the “% to administration” test results in the opposite conclusion. 


2.    It greatly restricts the nonprofit’s ability to expand its impactDan Pallotta does a great job of explaining this point, so I’ll leave it to him.

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